(The company even has a mens collection for the first time in 36 years, after the celebrity-driven puff coat craze spilled over the gender line.) The board was against it, pointing out that Lululemon across the street had done a similar technological transformation at half the cost. Welcome to Aritzia's First Quarter of Fiscal Year 2023 Earnings Call. Wong dropped off her two school-aged boys at ski school and drove to the office to meet with Hill and Aritzias COVID-19 task force. Since the implementation of our NCIB on January 12 and through yesterday, we've repurchased 1.46 million shares, returning $56.7 million to shareholders. Ms. Wong embodies Aritzia's culture, championing the business and leadership philosophies. We are a company of people who are self-motivated to be well-informed and connected, says Wong. Can you just give a bit more color behind the change in the fiscal '23 gross margin guidance? His fashion retailer has increased in size to 106 stores, including some under banners such asTNA, Babaton and Wilfred. With that, Shah, please open up the line for questions. She certainly has the vision for it: shes credited for the Black Friday 2012 roll-out of Aritzias e-commerce business, making the company one of the first Canadian retailers to bring the annual sale across the border. But its her analytical and organizational talent that make her invaluable. We are cautiously optimistic about our outlook for the remainder of fiscal 2023. And then we're obviously monitoring our usage as well. And as Jen mentioned, we're going to monitor all the other aspects of this. To date, its actions include donating $100,000 to Black Lives Matter and the National Association for the Advancement of Colored People (NAACP); implementing mandatory training and education on systemic racism, racial inequality and social injustice (courses are required for all current and future members of the team; the education covers conscious and unconscious bias, micro-aggressions, stereotypes, inclusive language, privilege, effective ally-ship, and more). Jennifer Wong began at Aritzia as a salesman 35 years in the past. If you have an ad-blocker enabled you may be blocked from proceeding. So there's a large timing shift, which is what's causing the variability quarter-to-quarter. . The sustained momentum is reflective of the significant acceleration in our U.S. client base, which has doubled in the last 12 months as more clients discover and become loyal to the Aritzia brand. With that, I'll now turn the call back to Jennifer. Really nice to see the strong momentum and the strong demand continuing. We already opened our first boutique in Orlando, and we'll be opening in Atlanta later this month. To boost sales, Aritzia invested in an Instagram campaign with Kendall Jenner, who reportedly gets north of US$500,000 per post. ", Aritzia said in a statement that Hill has "no immediate plans to make changes in [his] share ownership position. Aritzia CEO Brian Hill first noticed the young sales associate during a visit to the Robson Street store three years after the companys founding in 1984. Related products. So that's why we're planning on seeing the most pressure in Q2. Thanks. This enabled us to capitalize on the vast majority of our client demand, grow wallet share and deliver exceptional results. She is really nice , sweet and funny. But so far, right now, we are not seeing any changes in consumer patterns or behaviors. And a puffy goose-down parkaoversized, like the yellow one Justin Biebers wife, Hailey, sported around Toronto last year. Track performance, allocation, dividends, and risks . And these new categories are looking down the road and down in the future as we continue to expand. We're expanding. We continue to advance our data and analytics capabilities to empower our team to make informed data-driven decisions. Our liquidity position remains strong with $179 million in cash and zero drawn on our $175 million revolving credit facility. But at the same time, I don't think that we're depending on these launches for our sales and driving our growth over the next few years. ), Architectural and interior photography of Aritzia Super World NYC. But even that -- I don't -- that's not how we're looking at it. And I think we've held firm in saying that we are -- we see no need at this time to increase or change our pricing. Work Biography for Jennifer Wong, Aritzia. We continue to grow our team with world-class talent. But I'm just curious, is that something that you would expect to roll out over the -- across the entire network? The company was formerly known as Aritzia Capital Corporation and changed its name to Aritzia Inc. in August 2016. Analysts had expected the company to generate about $135.4 million in net revenue. I hadnt even finished my last year exams, Wong explains, her role evolving to key holder and then assistant store manager while she was still studying economics at the University of British Columbia. As Jennifer mentioned, we're going to be looking into the U.S. We're going to be looking into eCommerce. Product is at the center of everything that we do and ensuring we have the right product at the right place and at the right price, quite frankly, at the right time is key to everything that we do. The popularity of the Super Puff, an all-time bestseller, has been almost entirely due to social. Hi, Lorraine, that's a good question because we've had lots of internal dialogue about that. The fundprovidedfinancial continuity to Aritzias people whoweredirectly or indirectly been affected by its store closures due to COVID-19. Combination of our geographic expansion and beautiful product collections continued to fuel our brand awareness and client acquisition. She rose through the ranks from assistant store manager, to manager, to vice-president of operations. And I think that's proven. Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. Aritzia's net income of $70.7-million for the third quarter of fiscal 2023 was an increase of 8.9% from a year earlier . With an engaged Instagram community of over 1.1 million fans and a robust e-commerce infrastructure, the brand managed to stay top of mind during the pandemic and its e-commerce site saw significant growth. The house-of-brands approach also enables the company to shift focus and inventory with fashions ebbs and flows. Her first big success was managing the Dr. Martens craze, working directly with the British factories to keep the iconic boots in stock. BY DARLA MURRAY On the southeast corner of Broadway and Spring in New York City's stylish SoHo neighbourhood is the Canadian clothing store, Aritzia. As an example, Aritzia Inc. founder Brian Hill rejected Jennifer Wong's utility when she initially utilized for a job on the girls's attire firm to be a mode adviser that's, a . It is not the customer experience we want to in the elevated Everyday Luxury experience, we want to translate to our customers. joining us today. It's Brian. The enviable position we are in today is a result of our proven long-term view of the business. Learn how the brand is doing it, by . Founded in 1984, Aritzia has locations across Canada and has recently expanded to the United States, with two new venues in Santa Clara, Calif., and Seattle. And we are pleased with the early results we're seeing in our new boutiques and our new markets. The next question is from Irene Nattel with RBC Capital Markets. As consumer tastes shift and lifestyles change, a multibrand strategy mitigates the risk, says Hill. She worked at the Robson Street location part-time, earning cash to buy clothes from the same store she adored for its hip designs. She has been instrumental in accelerating our growth and will lead Aritzia in capitalizing on the incredible opportunities we see ahead. Wondering if it's jennifer@aritzia.com, jennifer.wong@aritzia.com, wong@aritzia.com, or jwong@aritzia.com? Thanks for that color too Brian. What is the salary of Ms Wong? It was also the year that Vancouver native Jennifer Wong started working at clothing retailer Aritzia. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. And we've seen less of a response -- we've seen less of a dip in our sales prior to going off price, and we've actually seen less of a pickup since we've been off price. In Canada, we grew by 52% with outstanding comparable sales growth and the benefit of reopened boutiques in Eastern Canada. Jennifer Wong is Chief Executive Officer at Aritzia Inc. See Jennifer Wong's compensation, career history, education, & memberships. As such, we finished the quarter with more clients than ever before. Plus, the people I work with are like family. window.mc4wp.listeners.push( a terrific start to the year. Thanks. For updates about shows in Sydney and Perth, please sign up to Jennifer's e-newsletter . Women to the Power of Women is a simple equation that drives us and our beliefs forward by amplifying womens voices to make exponential progress towards gender equality and inclusivity for all, Wong explains. We expect capital expenditures in the range of $110 million to $120 million, comprised primarily of new and repositioned boutiques, our new distribution center in the Toronto area and the expansion of our support office. Good afternoon. The hope is for annual revenue to exceed $1.1 billion in 2021, up from $743 million in 2018. Okay. Find contact information for Aritzia. "I hadn't even finished my last year exams," Wong explains, her role evolving to key holder and then assistant store manager while she was still studying economics at the University of British Columbia. Wong oversaw the engineering of new processes at the distribution centre to allow it to continue supplying online orders, with health personnel on-site and employees working in pods so if someone became ill, only that group was affected. We're continuing to grow our boutique portfolio, expand our DCs, invest in infrastructure and build our team of world-class talent. HARRINGTON JACKET MENS CLASSIC RETRO SCOOTER 1970'S VINTAGE BOMBER MOD COAT TOP . Jennifer Wong works as a Purchasing Junior Buyer at Aritzia, which is an Apparel & Accessories Retail company with an estimated 6,569 employees; and founded in 1984. forms: { The success of our geographic expansion strategy builds on our already flourishing boutique portfolio and positions Aritzia for continued growth into the future. "It sounds like they've made a really good decision overall, in terms of picking someone loyal to the company, tocontinue to move itforward," said retail analyst and Retail Insider Media owner Craig Patterson. And so therefore, obviously, the first half of this year, we're lapping a period where we didn't spend significantly. I am truly privileged to have the opportunity to lead them. & Non-Independent Director at Aritzia. What we're actually looking at is changing the footprints and increasing the footprints of the boutiques because we have such a long broad product experience. Were still an unknown entity. Hundreds of retail employees re-ceived remote training on the concierge platform, its live-chat features and email marketing. Demand for our much-loved Everyday Luxury experience from new and loyal clients has continued to exceed our highest expectations. He's talking. I will now turn the conference over to Beth Reed, Vice President, Investor Relations. >> Rocketreach finds email, phone & social media for 450M+ professionals. ", During what little free time she has, Ms. Wong loves to hit the gym. In Q1, we formed our Environmental and Social Board Committee to oversee how we can continue to accelerate the positive impact we are making through our operations, policies, programs and initiatives. Aritzia executives and other stock owners filed with the SEC include: Track performance, allocation, dividends, and risks, Annotate, download XLSX & look up similar tables, Filter, compare, and track coins & tokens, Stocks and cryptocurrency portfolio tracker. It's known for its retail mix, including a substantial roster of luxury brands. However, upon graduating in 1991, Aritzia's president and CEO, Brian Hill, gave her an offer she couldn't refuse, and she became a buyer. We're under construction on. This leverage more than offset approximately 500 basis points of erosion from the use of expedited freight as well as inflationary pressures. We -- as you mentioned, we have less off pricing going on. I wanted to ask, I guess, just on the sort of price and promotional environment and sort of competitive environment. In 1985 Club Monaco moved south, but was eventually sold to the American company Ralph Lauren. Wong was 18 years old when she started working as a part-time sales associate at Aritzia in 1987. "In Q2, we made further progress on our path to getting famous in the U.S.," said Aritzia CEO Jennifer Wong on a conference call with analysts Wednesday evening. But were very analytical, she says. And Petrie warns an overreliance on influencers could put Aritzias image at risk. Were in the fashion business. We apologise, but the video didn't load.Pay can see other videos from its team by tapping here. At the end of the day, she shrugs, were a demand-driven organization. But we're pretty confident that we're going to end up in a pretty good place here. This. Right now, the positioning that we have in the marketplace with Everyday Luxury has positioned us given what might be coming down in terms of the environment and what we're seeing with competitors in that we see it being an opportunity. I thought I would do this until I got a real job in finance after I graduated, says the Vancouver native. And just as a follow-up, I assume that, that impact from expedited freight would be incremental to last year. SIGN UP FOR OUR THURSDAY NEWSLETTER. I think it's great. Last updated: 1 January 2023 at 11:00am EST. How much relates to the closures last year expedited freight? callback: cb But as far as the other inflationary pressures, we're anticipating that those will remain for the rest of the year. Wong was 18 years old when she started working as a part-time sales associate at Aritzia in 1987. Dylan, I'll take the beginning of that. Wong has been president and COO at Aritzia since 2015. There are 8 older and 2 younger executives at Aritzia. So we were at an extremely low level last year. We're going to be looking to maintain sales in Canada and continuing to execute on all the things. We are focused on driving long-term lasting growth through our strategic initiatives and as always, investing in the infrastructure required to scale for years to come. 11_20_cover_final.indd 1 2020-10-09 2:24 pm mba mba with co-op accelerated mba. This extends beyond selling clothes: Wong says that incorporating socially responsible values through their architecture design and embracing changes in technology are examples of how the brands approach has evolved over the years. Her plan was to make some extra cash while she studied economics at the University of British Columbia. Experience Chief Executive Officer Aritzia . What could change? Jennifer Wong is the Pres, COO, Corp. Sec. Strategically, it comes down to our business model. To date, it has contributed more than $36 million in product donations, financial support and volunteer hours to non-profits and Aritzia Community partners that share its values. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. The online infrastructure held up despite days that were as busy as Black Friday and Cyber Monday, says Wong. In terms of pricing and what we're seeing out there with inflation, we're getting this question a lot. Apr 19, 2011. canadastop40under40.com . Our inventory buys are focused on our proven sellers, and we are confident we are on track to have the product to meet demand through the fall/winter season. This decision resulted in significantly higher freight costs, but we intentionally prioritized our accelerated momentum. Hello! Hi Steve. Her husband, Brian, knew upon meeting Wong that she was just as crazy about work as she was about having a family, and when the couple started having kids a little more than a decade ago a. This increase includes higher in-transit inventory due to the strategic decision to order and ship our fall product earlier. Our earnings release, the related financial statements and the MD&A are available on SEDAR as well as the Investor Relations section of our website at aritzia.com. Good evening, good afternoon. The efforts have paid dividends. The Joshua Tree won a Grammy for best album, the movie This reflects continued strength in the United States in both retail and eCommerce as well as a strong recovery of our business in Canada. Yes, we're going to have a bit more food and beverage than we've had in the past because we think the experience for the customer, that's important. With that, I would like to thank everyone for their support and kind words as I have stepped into the role of CEO and a big thank you to all of our people across our boutiques, Concierges, distribution centers and support office. Wongs impressive advancement can be attributed to a potent combination of commitment, ambition and her innate business acumen; forget dollhouses, as a child Wong was more interested in playing business on her toy IBM typewriter. The strong momentum in our business has continued into the second quarter. She studied English at Oxford University and earned an MA in creative writing at the University of East Anglia. And then we want to not only catch up with that, but we're trying to get our inventory even higher to sort of alleviate the expedited freight, coupled with the ongoing rolling COVID closures and some of our supply chain as well. Please send e-mails to the following: Brian Hill, Chief Executive Officer, at [email protected] Jennifer Wong, President & Chief Operating Officer, at [email protected] Then fill out the form below to urge other Aritzia executives to end all alpaca fleece sales immediately. Jennifer Wong COO Aritzia LP. & Non-Independent Director of Aritzia since . Aritzia's CEO is Jennifer Wong . })(). Finance, HR, facilities, logistics, technology, operationsthose are all her. She was recognized as one of Canadas Top 40 Under 40 (2008). Fatal Attraction came out, and radio stations were playing Madonna's Aritzias sales at its roughly 30 U.S. locations have consistently exceeded expectations, and the market is now its main growth engine. We're really pleased with that. Ms. Wong was 18 years old at the time and studying commerce at the University of British Columbia. My gig here is to build the infrastructure to enable our growth, says Wong. We maximized the availability of our product and delivered a solid inventory position through strategic inventory management and expedited freight. Shes done a great job of putting the strategic dream into place.. Perhaps the embodiment of the Aritzia brand, Wong is effortless, fashionable, and poised. The company offers its products under the Wilfred, Babaton and TNA brands. Around the time of the IPO, Wong recalls a TV commentator opining that there was nothing special about its business model; it was just a good executer. The Aritzia store at the McArthurGlen Designer Outlet Vancouver mall opened in mid-2020 | Rob Kruyt, Rob Shaw: Eby selects Penny Ballem as his special adviser on health, Eby announces $90M jobs fund to boost BC forestry economy, Inside Vancouver Mayor Ken Sims first six weeks in office, B.C. Thanks great. Its a testament to their discipline in investing in their business, says Petrie. Please go ahead. And so we're looking at that. Thank you. So we're super excited with the experience. SIGN UP FOR OUR THURSDAY NEWSLETTER I think it's starting with last year is probably the right place to start when you look at the year-over-year growth. I think we're having some technical difficulties here. This is a beautifully structured coat with a wrap silhouette and a cozy collar that can be worn up or down. So if we're just thinking about how this might roll off going forward, and what piece of that would you expect to the stick going forward? Is the consumer acting any differently around going out and where to work? And so we think by opening these bigger stores and due to the economic environment out there in real estate, we're actually paying less or getting bigger stores and paying less rent than we were previously. We will continue purchasing shares opportunistically throughout fiscal 2023. Additionally, Jennifer Wong has had 1 past job as the Vice President / Vice President Support Operations at Aritzia. But I guess I just wanted to sort of ask about you've been able to move away from some of your promotions, especially in the U.S. and sort of structurally move higher on gross margin. In the second quarter, net revenue was down more than 25% from the previous year, and in-store sales in July were roughly 60% of pre-COVID levels. We are not seeing indicators at this time. 5 5 0. And I know, Brian, you gave some color around the fact that these category extensions may not be needle movers. This success can be attributed to sharp marketing and brand awareness, able to leverage sightings of public figures and celebritiessuch as Sophie Trudeau, Meghan, Duchess of Sussex (single-handedly responsible for selling out entire product lines), the Hadid sisters, and Hailey Bieberwearing their clothes. Soon after. Wong has been an integral part of the companys growth, spearheading the implementation of Aritzias resource planning system and overseeing the companys U.S. expansion, including the June 2011 opening of the New York City store, Aritzias ninth American location. Aritzia Inc., together with its subsidiaries, designs and sells apparels and accessories for women in North America. Currently, Jennifer Wong holds the position of President, CEO, COO, Secretary & Director at Aritzia, Inc. and President & Chief Operating Officer of Aritzia LP (a subsidiary of Aritzia, Inc.). It offers t-shirts, tops, bodysuits, shirts, blouses, sweaters, knitwear, sweatsuits, pants, denims, leggings, bike shorts, dresses, skirts, jackets, blazers, jackets, coats, shoes, and accessories, including hats, socks, face masks, intimates, gloves and mittens, belts, scarves, scrunchies, bags, and iphone cases. Aritzias sales per square foot are well above its peers, analysts report, and recently opened stores have returned the investments within two years. We better enabled clients to effortlessly shop the 63% of our spring/summer collections made from certified, organic or recycled materials. "Wongknows the companyinside and out, and upside down at this point. The push also goes the other way: When Aritzia opened boutiques in Minneapolis and Denver, e-commerce sales in those markets doubled, says Hill. For one, having control over its supply chain gave the retailer the ability to essentially stop the presses on some inventory orders for spring and summer. We might be down 10% from the peak is what we're seeing. In Q1, we were lapping two months of closures versus one month in Q2. Jennifer Wong is the president and COO at Aritzia, an innovative design house and fashion boutique that conceives, creates and develops its own exclusive brands, each with a unique vision and distinct aesthetic point of view. If I dont feel forward motion, Im less happy.. In Canada, we also saw strong sales in our comparable boutiques and benefited from the contribution from the reopened boutiques in Eastern Canada that were closed for two-thirds of the first quarter last year. Opinions expressed by Forbes Contributors are their own. . 2,088 records for Jennifer Wong. Selling in our professional and fashion assortment increased as our clients begin to return to the office, social events and travel, all while maintaining our momentum in lifestyle apparel. With them, we started a scholarship program to provide LGBTQ students with financial assistance, opportunities and access to education. Over the course of Jennifer Wong 's tenure with Aritzia, the company has grown from a Canadian retail operation to an internationally recognized name with a successful e-commerce store and a continually growing U.S. presence.. Numerous studies show that having stores in a market drives significant e-commerce activity. While she admits that the hours can be gruelling, she doesnt subscribe to the clich work to live, live to work. We delivered another quarter of exceptional financial results, again, exceeding our expectations, driven by stronger-than-anticipated demand, particularly in the United States as our brand continues to gain momentum. So just wondering if you can quantify the impact from expedited freights in fiscal '23, specifically? (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. (Super World LA is slated to open later this year.). It does so through three pillars of impact: poverty alleviation, mentorship and job readiness. Jennifer Wong CEO Aritzia Jennifer Wong is CEO of the Vancouver-based retailer Aritzia Inc. She has executive oversight of a broad portfolio that includes e-commerce, people and. Hill has given every indication that Aritzias boutique expansion will continue, especially stateside. But Jennifer Wong has given little away because shes been in the office almost every day since the lockdown started, co-ordinating Aritzias pandemic response. We filled a multitude of key positions across all areas and levels of our business. Companies sell through private labels for two reasons: Margins are higher, and the labels give them a point of differentiation, so consumers have to come back to that retailer, says Randolph Harris, publisher of industry newsletter Canadian Apparel Insights. But it's not material at this point. 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