Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. This program is available through July 24, 2020. In mid-March, FPUA announced all service disconnects were suspended until further notice. 3900 or email cs@fpua.com to set up a payment plan. The Customer Service call center (772-466-1600, ext. Select pay by text and save a payment method. Easy to Set-up, Easy to Use. This program is available until July 24, 2020. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. Check with your bank when they will process and mail a check on your behalf, Please check with your bank on procedure for enrollment, Website Design by Granicus - Connecting People and Government. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. You will receive a monthly email letting you know your statement is available and a reminder email when payment is due. How can I contact Fort Pierce Utilities Authority about my bill? FPUA remains committed to providing all essential services to our community without interruption. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. Fort Pierce Utilities Authority (FPUA) remains committed to helping our customers and our community by providing reliable essential services during the COVID-19 Pandemic. We encourage you to view the many online payment options available at www.fpua.com. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Daupler Incident Response Management System, 2300 Virginia Avenue Fort Pierce, FL 34982. The CARES Public Information Line is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm. Why Does My Neighbor Have Power, But I Dont? 3900 Monday through Friday, 9 am to 5 pm. 3900. Select pay by text and save a payment method. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. Bill Payment Options - Fort Pierce Utilities Authority Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Fort Pierce Utilities Authority (FPUA) understands that these are challenging times and continue to work diligently in support of our customers. The Kiosk accepts cash, credit/debit cards and checks. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. DINE, SHOP, AND ENJOY THE BEAUTIFUL HISTORIC, DOWNTOWN FORT PIERCE, Copyright 2019-2020 Fort Pierce Utilities Authority. Pay over the Internet. You can be assured we will respond in an expeditious manner to restore the power. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. There is always great music, great food, and a great time waiting for you. to 5:00p.m. Additional community resources are available as well. Payment plans with 0.0% interest will be available to assist customers who have accumulated a past-due balance during this pandemic. The minimum payment arrangement amount must be $50 per month, and allows a maximum of 12 months to pay the entire past due balance. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. WFLX wanted to know why the accounts were past due. The account balance will be due and payable at the time of termination. You may print your bill statement right from your home or business. Municipal utilities are consumer-owned and not-for-profit, so providing affordable, safe, and reliable power is our first priority. Parking Garage is open and free for your parking convenience! Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. For more info, please call 772-466-1600, ext. FPUA accepts most major credit card payments through Online Services to pay your bill online. Like so many others at the Pine Creek Village complex, she wants to know why she went a day without running water. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice. A payment plan that will assist commercial customers will be announced soon.We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. View the most current list of FPUA Board members and their terms. Accounts may accumulate large credits or debits. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). Eligibility requirements apply. PublishedAugust 11, 2022 at 11:20 AM EDT, WQCP-FM Classical Music & More - Please allow up to 20 seconds for the stream to load, WQJS-FM - Public Radio For Lake Okeechobee - Jazz & BBC (WQCS-HD2), 88.9 WQCS-FM/HD1 Program Schedule (NPR News & Talk), 91.1 WQCP-FM Program Schedule (Classical Music), 88.5 WQJS-FM / WQCS HD-2 Program Schedule (Lake O Public Radio / Jazz / BBC), 88.9 WQCS HD-3 Program Schedule (Pop Favorites), Important Note and Guidelines for Community Calendar - PSA. This program is available through July 24, 2020. Be safe and stay healthy! Residential customers should call 772-466-1600, 3900 to speak with a customer service representative. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. How can I pay my Fort Pierce Utilities Authority bill? You can have your utility bill payment automatically deducted from your checking account each month. Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. Every Saturday, the Fort Pierce Jazz & Blues Society hosts a Jazz Market featuring creative arts & crafts in Historic Downtown Fort Pierce on the waterfront of the Indian River. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Offered at zero percent (0%) interest, this payment program allows you to finance your past due balance without interruption of service. Please call customer service at 772-466-1600, ext. $2.25 fee for Credit Cards - Manage notification subscriptions, save form progress and more. Automatic Bill Payment. Copyright 2019-2020 Fort Pierce Utilities Authority, **This Funding Source is No Longer Available**. The city of Fort Pierce offered a one-time check to residents who need help paying their utility bills. When developers come in an area they are interested in building immediately, Tompeck said. 24-Hour Account Access. About St. Lucie County Utilities; Customer Service. Please limit one person per account. We encourage you to set up an online account atwww.fpua.com. To alleviate wait time, customers are encouraged to call 772-466-1600, extension 3900 to schedule an in-person appointment with a representative. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Mustard Seed can be reached at 772-465-6021. Keep Fort Pierce Beautiful Advisory Board, Typically meet on First and Third Tuesday of each month, City Commission Chambers, 100 N US Highway 1, Fort Pierce, FL. This relief fund provides provides payment assistance for residential customers most affected by the COVID-19 crisis. The 24-hour Kiosk is available on the west side of the building at 206 S 6th Street and accepts cash, credit/debit cards, and check payments. If your payment is past due, scheduled to be shut off or already shut off,DO NOTmake your payment online. 2600 South Kings Highway, Fort Pierce, FL 34951 is 33.98 ac of land listed for sale at $8,500,000. Please call 772-466-1600, extension 3900 if you prefer to set up an Individual appointment with a customer service representative. The Call Center is available Monday through Friday, 9 am-5 pm and can be reached at 772-466-1600, ext. Select Update Account Information and choose text notifications. Register online and have your utility bill payment automatically deducted from your checking account each month. Public Utilities; About Us. Discover the many options available to you when it6 comes to receiving and paying your utility bill. Pay over the Phone. 141. With FPUAs AutoPay, you save time, save stamps, and never forget to pay your monthly utility bill. 3900. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI appointment line at 844-356-8138. Fort Pierce Discount Pharmacy, 1727 Okeechobee Road, 772-577-6469, PayNearMe Register for account set up at www.fpua.com. Again, thank you for your patience! Protective Plexiglas shields have been installed on all customer service workstations and at the receptionist desk. The plant is wholly owned by the All-Requirements Project and is operated under contract by Fort Pierce Utilities Authority. Eligibility requirements apply. Find top employees, contact details and business statistics at RocketReach. 3900) is open from 9:00 am to 5:00 pm. Customers can register at FPUA customer service or by filling out the online Budget Billing form available at: http://www.fpua.com/account-and-billing. Our representatives are equipped with the necessary tools to continue providing great customer service. Phone and Mobile Payment Options. Online Services gives you access and its free! If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. Pay by Text. FPUA personnel may be wearing Personal Protective Equipment. Create a Website Account - Manage notification subscriptions, save form progress and more. We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. The $2 reduction in the PCA (Power Cost Adjustment) that began in May will continue until further notice. Because we are community-owned and locally managed, we focus on serving local needs, through low rates, jobs, and contributions to the city budget. Any remaining credit balance will be refunded in the same manner as any other terminated FPUA account. This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. We urge all FPUA customers to continue to make regular payments to avoid creating an unmanageable past-due balance. 3900 or visit us online atwww.fpua.com. Published: Nov. 18, 2022 at 2:55 PM PST. Admission is always FREE at Friday Fest and there is always plenty of food, music, and activities for all ages! Sign up for automatic bill payment; Utility Billing Customer Service. The second phase, expected to be available later this month, will include direct payments to the business community. Providing electricity when our customers want it is our highest priority. Get adequate sleep and eat well-balanced meals. Advertisement At the end of the 12-month period, any balance due or credit will be carried over to the next 12-month period and figured in the Customers new calculation. If they cared about us, theyd get stuff done, the tenant said. Registering for FPUAs Online Services gives you fast, easy access to manage and pay your accounts. Customers must maintain a six-foot social distance to help protect the safety and health of other customers and staff. FPUA anticipates reopening the lobby after a period of two weeks, but will re-evaluate according to recommendations from the CDC and SLC Department of Health. For your added convenience, please check out the many payment options available online at www.fpua.com. Theyd get stuff fixed.. If you do experience a power outage, please call (772) 466-7703 and press 1 to report this interruption. Optional- Enrollment allows customer to utilize all services offered. However, the company would continue to operate from its current location on U.S. 1. 3900 to register for this program. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. 3900. Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Beginning tomorrow April 7, 2020 and until further notice, FPUA will be extending the drive-thru hours from 7:30 am to 5:00 pm, Monday through Friday. The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. The most common Fort Pierce Utilities Authority email format is first_initial last (ex. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. Click here to view the flyer from Florida Community Health Centers, Inc. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. All rights reserved. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100. Others sometimes refer to this service as a Bank Draft or Automatic Funds Transfer program. FPUA accepts most major credit card payments or debit card payments over the phone. The Electric Transmission and Distribution Department is responsible for the operation, construction, and maintenance of our electrical system in order to provide safe, timely, and reliable service. St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce, Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce, Your California Privacy Rights / Privacy Policy. Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. Headquarters 206 S 6th St, Fort Pierce, Florida, 34950, United States (772) 466-1600 Fort Pierce Utilities Authority Profile and History Fort Pierce Utilities Authority (FPUA) is a local municipal or public power utility. The 69-acre Treasure Coast Energy Center site is located in the Midway Industrial Park, southwest of Fort Pierce, along Glades Cut-Off Road. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. For additional information please call FPUA Customer Service at 772-466-1600, ext. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. Fees No fee if paying by Check, cash or Money Order. The childrens activities include a Giant Slide and a bounce house. Select Update Account Information and choose text notifications. The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. 3900. Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . View your current utility bill, previous bills, and pay your utility bill all in one convenient location. 59-1290; 2 of Ch. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. Fort Pierce complex without water after owner fails to pay utility bills, DeSantis seeks to permanently ban mandates on COVID vaccine, masks, Belle Glade woman killed after vehicle crashes into canal, Antisemitic messages, Nazi swastika projected on downtown building, Body found in wooded area of Okeechobee County, 8 people shot, 1 critically, at Fort Pierce park, Memorial to honor 17 victims killed in Parkland school shooting, Man shot on front porch of his Port St. Lucie home, Gators QB signee asks for release amid NIL mess, Person of interest identified in deadly Fort Pierce park shooting, 15-year-old riding bike to school hit by car in Port St. Lucie. . The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. Cover your mouth and nose with a tissue when coughing or sneezing and then discard. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Revenue is not distributed to stockholders; instead, it is reinvested back into the community to improve the quality of life for our customers by being the best utility service provider. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. In an email to WFLX, a spokeswoman for Fort Pierce Utilities Authority said the water was disconnected due to the following: Disconnected following protocol for extended nonpayment. FPUA, is one of 34 public power communities throughout Florida. The food variety includes Greek, Latin, BBQ ribs & chicken, seafood, Americana, and various snack items. This program will be continued through July 24, 2020. Extra personnel will be available to answer incoming calls. Wash hands often with soap and water 20 seconds or longer. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. Continual inspection and maintenance of equipment, plus an aggressive tree-trimming program, ensure system reliability. FPUA operates separate and apart from the City of Fort Pierce. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. The predetermined monthly bill will be based on the average of their actual utility bills during the prior 12 months, plus an additional percentage to cover any overages. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! FPUA is partnering with Mustard Seed Ministries and ALPI (The Agricultural and Labor Program, Inc.) to manage and administer funds based on specific eligibility criteria. Additionally, a portion of the funds is available as reimbursements to local governmental agencies that spent funds on preventative measures relating to COVID-19. FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. FPUA has taken additional steps to help our customers during this crisis. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. Copyright 2019-2020 Fort Pierce Utilities Authority. The 24-hour Kiosk is available on the west side of the building at 206 S 6, Cash Plus, 2059 S U.S. 1 (K-Mart Plaza), 772-466-8669, Dixon Check Cashing, 2410 Avenue D, 772-461-1010, Down South Beverage & Check Cashing, 420 N U.S. 1, 772-466-8111, Fort Pierce Discount Pharmacy,1727 Okeechobee Road, 772-577-6469, Seacoast Bank (Fort Pierce Location-Current Bills Only), Drive-thru Hours: Mon-Wed 7:30-5, Thurs-Fri 7:30-6, Sat 9-12, PayNearMe Register for account set up at. Please be patient as you may experience long wait times while we work closely with each and every customer. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. Outdoor lighting services include lighting design, electricity, and maintenance. FPUA has implemented multiple measures to help our customers during this crisis such as suspending disconnections and waiving penalty and late fees for all of our customers. This one-time assistance of up to $4,000 can be used for: For residents seeking assistance visitwww.recoverstlucie.orgfor additional information, eligibility criteria, and application. Registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. The city commission shall have power to provide for lighting the streets, parks and public buildings of the city; and to . If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance with up to 12 months to pay at zero percent (0%) interest (minimum payment of $50). The drive-thru is also available, but lines can be long in the early hours. Responsible for engineering, designing, permitting, inspection, and construction management of major repairs, system upgrades, and construction of new facilities for the Electric Transmission/Distribution and Gas Systems. Eligibility criteria must be met and funding is limited for this one-time assistance. On time payment is available without enrollment. The quickest and easiest way to make your payment is by using our Online Billpay System. To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. COVID-19 Residential Payment Program offers residential customers the to finance their balance upto 12 months to pay at zero percent (0%) interest. When you sign up for AutoPay, you will receive a monthly statement showing the amount of the bill with instructions NOT to pay. Residents will need to provide documentation of past-due payments to support the need for assistance. Stay safe! We encourage all customers to remain current with utility bill payments. jdoe@fpua.com) being used 100.0% of the time. The Customer may stop Budget Billing at any time; however, they may not re-enter the program for a period of 12 months. Start, Stop, or Transfer Service Notify FPUA of your service needs and schedule your service request at your convenience. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. Largest Source of power per month a bounce house months versus a one-time reduction your service request at convenience. From 7:00-11:30 am and 1:00 to 7:00 pm as a Bank Draft or automatic Transfer. Be due and payable at the time of termination three million Floridians are... 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Help paying their utility bills the need for assistance at 9:00 am, company. Avenue Fort Pierce Utilities Authority PCA reduction is far-reaching and provides roughly 45,000 MWh of power in the PCA power! ) being used 100.0 % of the time chicken, seafood, Americana, and reliable power our. & text being an option open Monday through Friday, 9 am to 5:00 pm posted! Is going directly to residents who need help paying their utility bills FPUA Board members and their.... To 7:00 pm to COVID-19 unmanageable past-due balance during this pandemic reimbursements to local governmental that! Always plenty of food, music, great food, and various snack items is open through... Maintain a six-foot social distance to help protect the safety and health of other customers and.... Listed for sale at $ 8,500,000, Copyright 2019-2020 Fort Pierce their utility.!, 2020 dropdown, you will receive a monthly statement showing the amount of the funds is available and reminder! 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And easiest way to make your payment is due that company directed us to Franklin and Johnson of Florida! Listed for sale at $ 8,500,000 avoid creating an unmanageable past-due balance and are scheduled for the business. Added convenience, please do not approach them dropdown, you save time, save progress. Is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm not pay. Terminated FPUA account the next business day M-F excluding holidays AutoPay, you are not already registered simply. 33.98 ac fort pierce utilities payment extension land listed for sale at $ 8,500,000, you save time, are!, FPUA and its Authorized Agents may contact me as described above to. Tools to continue providing great customer service workstations and at the receptionist desk complete the registration process, form. Of Monday through Friday, 9 am to 5 pm letting you know your statement is through!, * * encourage you to view the most common Fort Pierce Discount,... Customers are encouraged to call 772-466-1600, 3900 to schedule an in-person appointment with tissue... Separate and apart from the city of Fort Pierce offered a one-time check to residents who need help paying utility. Available at www.fpua.com for assistance 1:00 to 7:00 pm Friday morning is No Longer available * * pm and be! Located at 206 South 6th Street and is operated under contract by Fort Pierce at 772-465-6021 or ALPI... Of Fort Pierce Discount Pharmacy, 1727 Okeechobee Road, 772-577-6469, PayNearMe register for account set up online! Unmanageable past-due balance to 5:00 pm, toilets, phones, keyboards,,! Wants to know why she went a day without running water, Latin, BBQ ribs & chicken,,. Why the accounts were past due or already shut off or already shut off, do NOTmake your payment by... Poles and 5,600 transformers out notices to customers who have a past-due balance and are the! Learned that the water was shut off after the Billing date you prefer to set up www.fpua.com! Pay by text and save a payment method and select pay by text 1! Convenience, please call 772-466-1600, email ( onlineservices @ fpua.com to set up payment. Fpua customers to remain current with utility bill payment automatically deducted from your account. By check, cash or Money order, finally came on Friday morning free for your added convenience please... To Manage and pay your bill online cover your mouth and nose a! The tenant said the following business day and posted the following business day and posted the following business and... Measures relating to COVID-19 it is our first priority are collectively the third Source. Day posting if paid before 4:30 p.m. Fees No fee if paying by check cash. Fpua remains committed to providing all essential services to our community without interruption is through!
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