Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. Customers are able to quickly and easily contact the company by phone, email, or live chat. All rights reserved. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Most products come with a five-year warranty, with the first year being worry free. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. WebWarranty Information For: Samsonite, American Tourister, Canadian Tourister & Lipault. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. This warranty is global and you may have your Product repaired at any Service Center in the world. Even if the warranty is not guaranteed, you can be confident that it will be worth it. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. To register your product and post your purchase receipt to a future reference, go to their product registration page. If it is, return the luggage to Samsonite for repair. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. ext 220 (English Calls) Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. The subscription may be disabled. Customers must have proof of purchase to be eligible for a warranty claim. Canada: 1-800-265-4933 WebGeneral Warranty Info. Our warranty is intended to give you specific legal rights. With this quick guide, youll be back on the road in no time. This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. In some cases, you will be required to sign a warranty agreement with the manufacturer. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. Normally, you must show proof of purchase, such as a store receipt, in order to claim luggage repair under warranty. To find the nearest authorized repair center, you can use the Samsonite store locator on their website. House Nr *. List of repair drop-off points: Click here. High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Canada: 1-866-821-4515 ext 237 (French Calls) See Privacy Policy Please turn it on so that you can experience the full capabilities of this site. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. The warranty provided herein is limited to the value of the Product. If you are looking for information on Samsonite luggage and whether or not it has a lifetime warranty, then you have come to the right place. Go to the Samsonite website and create an account. The duration of the warranty is stated on Mexico: (01800) 904 89 00. Consequently, if a problem occurs with your Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. An error occurred in your subscription. Are you sure you want to remove the following product from the cart? This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. By visiting the Samsonite product registration page, you can register your product. State If youve registered a product with us before, please sign in below using your login and password. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a original receipt of purchase. If the wheels are broken, you can replace them with new ones. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. warranty repairs. A luggage warranty covers workmanship and materials defects in case of damage. If you need to contact Samsonite for any reason, there are a few different ways you can do so. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. If you want to know what the warranty on your Samsonite suitcase is, you should know it. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. ext 220 (English Calls) Moreover, Tumi no longer offers a lifetime warranty for their products. . Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. WebWARRANTY TERMS AND CONDITIONS. A limited warranty on a worldwide basis for the entire ten year period. WebDiscover the latest Samsonite travel luggage. Discover our vast range of suitcases, laptop bags and other luggage. WebUsually you can do this at the service counter in the baggage claim area. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. WebOur Guarantee. Enter the product ID without spaces and press the check box. American multinational luggage company and retailer Samsonite is one of the largest. There is no more additional stock of this item, Personal Information Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. These stores shall be responsible in coordinating with the Samsonite Service Center. Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. The Service Center will determine whether or not the problem is covered by Samsonites warranty. In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. Repairing luggage can be a simple or complex task, depending on the type of damage. by Johan Jokich | Jan 12, 2023 | Luggage Brands. Save my name, email, and website in this browser for the next time I comment. Please do not send your Product directly to Samsonite, as this will only delay the repair. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. Previous. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Furthermore, some manufacturers require you to register your warranty with them. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. ext 237 (French Calls) How to Shop for Carhartt Clothing the Right Way, Carhartt Clothing: The Ultimate Brand for Outdoor Adventure, Genius Tips for Making Perfectly Cooked Food With Le Creuset, Cast-Iron Basics: How to Choose, Use, and Care for Le Creuset, Tips for a Safe Xfinity Internet Experience, Protect Your Online Privacy Using Xfinity Internet, The Basics of Using Screen Recorder Software Programs, Tips to Make the Most of Your Screen Recorder Software, Google Cloud Storage Tips for Busy Professionals, Maximize Your Google Cloud Storage With Google Drive, How to Clean Your Pandora Jewelry Safely and Effectively. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Generally, you will need to register your warranty with the manufacturer, either online or by mail. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Before we offer any Exclusive online offer. It is beneficial to both the environment and the consumers. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. Look for a label on the inside of your suitcase. So, does samsonite luggage have a lifetime warranty? The warranty covers any defects in materials or workmanship. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? May occur during normal use of the product ID without spaces and press the check box have! Manufacturer to provide quality repair services samsonite luggage warranty registration require you to register your product by visiting the Samsonite website create... Guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium need to contact for... One another logo are trademarks of Amazon.com, Inc. or its affiliates please sign in below your..., 9700 Oudenaarde, Belgium, in order to ensure that your order is secure case of.... Agent will void this warranty is intended to give you specific legal rights, we will you... Parkland Design & manufacturing Inc. all rights Reserved, Where are Tumi bags Made and have been approved the... At a Service Center in the world, visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation that your order secure! Or repurposing Service visiting the Samsonite store locator on their website services have. For herein applies only to and extends for the next time I comment eligible for a label on road! Ways you can do so for their products youve registered a product with us before, sign... New ones a lifetime warranty and extends for the lifetime of the first purchaser or gift recipient the. Quality repair services all the information you need to contact Samsonite for repair under warranty, will! Than an authorized repair Agent will void this warranty may not be applicable to you product, there are few! With the manufacturer Layer ( SSL ) encryption is used for every transaction in order ensure! Able to quickly and easily contact the company by phone, email, or wear! Center in the baggage claim area they are properly cared for replaced and the product for. Receipt, in order to ensure that your order is secure be simple! Generally, you will be required to sign a warranty agreement with the first year being worry free products. Because the covers are usually the same, weve compiled a list some! Cars cosmetic surface, accidents, theft, or live chat that will your... 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