Questions to Ask Before Hiring a Commercial Cleaning Service

Posted By Chada Trithavornyuenyong on October 27, 2020 in Commercial

Now more than ever, it’s better to be safe than sorry. During the pandemic of COVID-19 era, businesses need to make sure that their office clean and bacterial-free. 

Here are some questions to ask before hiring a commercial cleaning business for your office.

Are you licensed and insured? General liability insurance and workers compensation insurance are critical must-haves. You should verify the coverage to ensure that you will be protected in the event one of the company’s employees breaks something in your office or gets hurt on the job. Ask to see their license or work permit. Are they bonded?

What cleaning services do you provide? See what types of service the company offers. What is the company’s specialty? What does their service cover, basic cleaning tasks like dusting, vacuuming, and disinfecting surfaces? What are some additional services, like window washing and hardwood floor buffing?

Does the company bring their own cleaning tools and supplies? Full-service commercial cleaning companies supply its own cleaning products, vacuums, floor polishers, and other cleaning equipment, which makes the process seamless.

Ask for references? Don’t be the first one on the block. Ask for some references, especially from like companies. How many years have they been in service? Experience does matter. Do some background check.

What kind of training do your employees their receive? Just as you train your own staff, it would be prudent to know and understand how their employees are trained. What is their quality control process? You wouldn’t want a rookie fixing your hot rod.

Paul Xumsai